Welcome to Draco Digital Partner (“Draco”, “we”, “our”, or “us”).
These Terms & Conditions govern your access to and use of the Draco Digital Partner website, services, automations, systems, and related solutions.
By using our website or purchasing our services, you agree to these Terms & Conditions.
1. Services
Draco Digital Partner provides reputation growth and digital automation services for local businesses, including but not limited to:
• Google review automation systems • Reputation management solutions • CRM and pipeline automation • Customer communication systems • Lead capture and follow-up systems • WhatsApp, SMS, and email automations • Local visibility and reputation growth solutions • Marketing and customer engagement automations
Services may vary depending on the selected plan or custom agreement.
2. Setup Fees & Subscription Services
Setup Fees
Certain services require a one-time setup fee.
Setup fees cover:
• onboarding • account configuration • workflow creation • integrations • automation setup • system implementation • customization for the client’s business
Setup fees are non-refundable once work has commenced.
Monthly Subscription Fees
Ongoing services are billed monthly unless otherwise agreed in writing.
Monthly subscription fees may include:
• platform access • automation maintenance • monitoring • support • integrations • system hosting • updates and optimization
Failure to maintain active payment may result in suspension or termination of services.
3. Payments
All payments must be made according to the agreed billing schedule.
Draco Digital Partner reserves the right to:
• suspend services for overdue invoices • restrict access to systems or automations • terminate services in cases of non-payment
Clients are responsible for ensuring valid payment methods remain active.
4. No Guaranteed Results
While our services are designed to improve online reputation, customer communication, and local visibility, Draco Digital Partner does not guarantee:
• specific Google rankings • review quantities • lead generation results • customer acquisition results • revenue increases • business growth outcomes
Results depend on multiple external factors including:
• provide accurate information • maintain lawful business practices • respond to requests necessary for setup or implementation • avoid misuse of the systems or services
Clients are solely responsible for:
• their business operations • customer relationships • content accuracy • communication compliance
8. Communications & Consent
By submitting forms or providing contact information, users may receive:
• service-related communications • appointment notifications • onboarding information • follow-up communications • marketing communications (where consent is provided)
Message frequency may vary.
Users may opt out at any time by:
• unsubscribing from emails • replying STOP to SMS or WhatsApp communications • contacting us directly
9. Intellectual Property
All website content, branding, systems, workflows, designs, graphics, text, and proprietary materials created by Draco Digital Partner remain the intellectual property of Draco Digital Partner unless otherwise agreed in writing.
any proprietary materials without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Draco Digital Partner shall not be liable for:
• indirect damages • business interruption • loss of profits • loss of data • reputational loss • third-party platform issues • customer disputes • service interruptions beyond our control
Maximum liability shall not exceed the total amount paid by the client during the previous three months of active service.
11. Termination
Either party may terminate services in accordance with the agreed subscription terms.
Draco Digital Partner reserves the right to suspend or terminate services if:
• payments are overdue • misuse is detected • unlawful activity occurs • platform policy violations occur
Upon termination:
• active automations may be disabled • integrations may be disconnected • platform access may be revoked
12. Privacy
Use of our website and services is also governed by our Privacy Policy.
Please review our Privacy Policy for details regarding:
• data collection • communications • cookies • data processing • GDPR rights
13. Changes to These Terms
Draco Digital Partner may update these Terms & Conditions at any time.
Updated versions will be published on this page with a revised effective date.
Continued use of the website or services constitutes acceptance of the updated terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Portugal.
Any disputes arising from these terms shall be subject to the jurisdiction of the Portuguese courts.
15. Contact Information
If you have questions regarding these Terms & Conditions, you may contact us at:
